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Get the recipient’s required check before paying

Ask the employer, licensing body or other recipient to specify local Hamilton County, Ohio BCI, FBI, or a combination, along with its reason code and delivery instructions. These are different products. Cincinnati Police says its Records Section does not provide employment records checks and refers applicants to the Hamilton County Sheriff. A police incident or arrest report is a separate request.

Ohio BCI compares submitted fingerprints with its criminal-fingerprint database. Use an appropriate WebCheck provider; the Attorney General’s directory advises calling first to confirm updated equipment and says a listing is not an endorsement. The recipient’s instructions should determine the purpose selected and where the result goes.

Hamilton County Sheriff: prices and availability

Service Published price Service window and result estimate
Hamilton County only $5 Monday–Friday, 7 a.m.–3 p.m.; immediate result
Ohio BCI $32 7 a.m.–7 p.m., seven days; 2–7 weeks
FBI $39 effective October 1, 2026 7 a.m.–7 p.m., seven days; 2–7 weeks
Inked fingerprints $10 per card 24 hours daily; you mail the cards

All four services require appearing at the Justice Center Records Division, 1000 Sycamore Street, Room 100, Cincinnati. Federal holidays are excluded. After 3 p.m., ring Room 101’s doorbell for BCI, FBI or inked-print service. The sheriff’s page supersedes a general referral page’s shorter hours for those services. Confirm ID and any appointment requirement before traveling; Cincinnati Police lists 513-946-6220 for records-check questions.

Plan the payment and the destination together

Weekdays from 7 a.m.–3 p.m., the sheriff accepts cash and listed card/mobile-payment methods. Debit adds $2; credit adds 3%. After 3 p.m. and on weekends, bring exact cash. The FBI price increased from $36 to $39 on October 1, 2026; do not budget from the older figure still shown alongside the effective-date notice.

Before the technician submits fingerprints, review your full legal name, date of birth, required purpose code, and recipient address or agency destination. Bring the recipient’s written instructions rather than guessing a code at the counter. Keep the receipt and any transaction identifier so the collecting provider can locate the submission if delivery is delayed.

An FBI option is not available for every purpose

The Ohio Attorney General says BCI can process FBI checks only for specified Ohio employment purposes. An FBI check for personal use or immigration must follow the FBI’s own process instead; the FAQ lists 304-625-5590 for guidance. Confirm the allowed purpose before buying a local service, even though the sheriff offers an FBI option.

Purchasing an inked fingerprint card pays for the card-taking service, not necessarily the receiving agency’s background check. The sheriff places mailing responsibility on you. Get the destination, acceptable card format, application and remaining fees from that recipient before arranging inked prints. A successfully taken fingerprint card is not itself a completed background report.

Distinguish a submission error from a fingerprint rejection

BCI says it cannot change information once submitted; data-entry errors require a new check and do not receive a credit. Review the entry first. A fingerprint rejection is a different problem: read the rejection letter and submit a new set for the rejected check. BCI and FBI results are separate, so one rejection does not prove that both failed.

The sheriff’s 2–7 week window for BCI and FBI results is a published estimate, not same-day delivery. If that window has passed, ask the provider whether the transaction was submitted successfully, then contact BCI Civilian Identification at 877-224-0043, Monday–Friday, 8 a.m.–4:30 p.m., for the appropriate follow-up. Verify the recipient has checked its own incoming results.

Challenge an incorrect criminal-history entry through its source

For an Ohio record you believe is inaccurate, BCI’s Challenge and Review instructions require a written explanation, your name and mailing address, and fingerprints taken by a law-enforcement or criminal-justice agency. Mail these to Ohio BCI, Attn: Challenge & Review, P.O. Box 365, London, OH 43140. BCI lists no charge for its review service.

After review, the agency that submitted the disputed arrest or court information must address the underlying error and notify BCI of a correction. Keep supporting court orders and identify the specific entry. Do not edit the issued report yourself or treat a provider’s payment receipt as proof of clearance.